Support

Here on our support page you find information that will help you if you need to repair or exchange your product.

 

When you need help, you are welcome to contact our service department:

Phone: +46 512 300 488

Email: service@jorgensen-elektronik.se

Service

If you need to send in your parts to us for service, print our service form and send it to us together with the goods. To be able to help you with a fast and effective service arrangement, we ask you to fill out a detailed description of the problem as possible. 

 

Send the parts to:
Jörgensen Industrielektronik AB
Service
Järnvägsgatan 1
535 30 Kvänum
Sweden

We have products to borrow if you do not have the possibility to spare your product.
We can also troubleshoot via GSM-modem.

 

Minimum charge for troubleshooting/repair is 450 SEK. This is including a cost estimation. Claims that has been exposed for inappropriate use or internal/external damage will not be accepted.

CanPro programming tools

CanPro 4.35  (3,7 MB)

 

Manual CanPro  (1,2 MB)

 

Driver for CAN -- USB Interface

Supports: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP

CanCom Designer programming tools